{"id":1037,"date":"2018-01-11T11:15:34","date_gmt":"2018-01-11T20:15:34","guid":{"rendered":"https:\/\/accretiondisc.com\/blog\/?p=1037"},"modified":"2018-01-11T11:15:34","modified_gmt":"2018-01-11T20:15:34","slug":"konica-drivers-on-a-mac","status":"publish","type":"post","link":"https:\/\/accretiondisc.com\/blog\/2018\/01\/11\/konica-drivers-on-a-mac\/","title":{"rendered":"Konica Drivers on a Mac"},"content":{"rendered":"

It shouldn’t be this hard, Konica: your “self help” website<\/a> is a mess. It looks like it entered a time vortex in 1998. Compare with, say, Amazon or Facebook. (Separate question, why would someone go to your “self help” site, unless they thought a few hours fighting the web site would take less time than calling for phone support?)<\/p>\n

There are people who’ve done what you should have done, like this Mac driver setup walk-through<\/a> at Tufts.<\/p>\n

But what do you do when that doesn’t work? Is this because I’m using 10.12 a\/k\/a Sierra<\/a>? (Surely, you realize that’s already a full version back, and you barely support it. What would happen if I upgraded to High Sierra?)<\/p>\n

Okay, the second time through, following the obvious links got me to this place (Self Help Product Support, which looks like it did before, more or less), but this time when I entered Bizhub C284 in the dark blue box on the left, I got some different<\/a> options<\/a>, so I picked them.)<\/p>\n

And it worked! Total time (including writing this blog post in real-time as I went along) was about 35 minutes.<\/p>\n","protected":false},"excerpt":{"rendered":"

It shouldn’t be this hard, Konica: your “self help” website is a mess. It looks like it entered a time vortex in 1998. Compare with, say, Amazon or Facebook. (Separate question, why would someone go to your “self help” site, unless they thought a few hours fighting the web site would take less time than […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[52],"tags":[348,983,984],"class_list":["post-1037","post","type-post","status-publish","format-standard","hentry","category-technology","tag-drivers","tag-konica-minolta","tag-printers"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paRqpr-gJ","_links":{"self":[{"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/posts\/1037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/comments?post=1037"}],"version-history":[{"count":0,"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/posts\/1037\/revisions"}],"wp:attachment":[{"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/media?parent=1037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/categories?post=1037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/accretiondisc.com\/blog\/wp-json\/wp\/v2\/tags?post=1037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}