There’s no such thing as a brief internet outage! What did people do with their time 20 years ago?

Ours lasted from sometime last night until late this evening, and it was caused by the stupid way our ISP does tech support. They aren’t bad, they just won’t be reasonable, unless you know the secret word. Which I do–it’s “shibboleet“–but I wasn’t home all day.

Anyway, it turns out the problem was that the “modem” reset itself to factory defaults and quit working, because the factory defaults are incompatible with the network. Very clever of the ISP to design their firmware that way, don’t you think?